Effective Date: May 23, 2026 Last Updated: May 23, 2026
The JL Chapman Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit our website at jlchapmangroup.com (the “Site”) or engage our sales consulting services (“Services”).
By using the Site or Services, you consent to the practices described in this Privacy Policy.
1. Who This Policy Applies To
This Policy applies to:
- Visitors to our Site.
- Prospective and current clients who contact us, request information, or engage our Services.
- Recipients of our newsletters, sales insights, or other communications.
- Participants in events, workshops, or training programs we host.
2. Information We Collect
a. Information You Provide to Us
We collect personal information you voluntarily share with us, such as when you fill out a contact form, request a consultation, subscribe to our communications, register for an event, or engage our Services. This may include:
- Full name
- Job title and company name
- Business email address
- Business phone number
- Mailing address
- Information about your sales organization, goals, and challenges
- Payment and billing information (for paid engagements)
- Any other information you choose to share with us
b. Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, links clicked, and time spent on the Site
- Referring website or source
- Approximate geographic location based on IP address
- Date and time of your visit
We collect this information through cookies, server logs, and similar tracking technologies (see Section 6 below).
c. Information from Third Parties
We may receive information about you from third parties such as:
- Analytics providers (for example, Google Analytics)
- Marketing and advertising platforms
- Public business directories or professional networks
- Referrals from existing clients or partners
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide requested information
- To deliver, manage, and improve our Services
- To process payments and manage billing for paid engagements
- To send newsletters, sales insights, event invitations, and other communications you have opted into
- To analyze how visitors use our Site and improve user experience
- To personalize content and recommendations
- To detect, prevent, and address fraud, security issues, or technical problems
- To comply with legal obligations and enforce our Terms and Conditions
4. Legal Basis for Processing (for EEA/UK Visitors)
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar data protection laws, we rely on the following legal bases to process your personal information:
- Consent: When you opt in to receive marketing communications or to use cookies.
- Contract: To deliver Services you have engaged us for.
- Legitimate Interests: To operate, improve, and promote our business in ways that do not override your rights.
- Legal Obligation: To comply with tax, accounting, and other legal requirements.
5. How We Share Your Information
We do not sell your personal information. We may share it with the following categories of recipients:
- Service Providers: Trusted third parties who help us operate our business, including website hosting, email delivery, payment processing, customer relationship management (CRM), analytics, and accounting. These providers are contractually required to protect your information and use it only for the purposes we authorize.
- Professional Advisors: Lawyers, accountants, and consultants when reasonably necessary.
- Legal and Regulatory Authorities: When required by law, court order, subpoena, or to protect our rights, property, or safety, or that of our clients or others.
- Business Transfers: In the event of a merger, acquisition, financing, reorganization, or sale of all or part of our business, your information may be transferred as part of that transaction.
We do not share confidential client engagement information beyond what is reasonably necessary to deliver the Services and only in line with the confidentiality terms of the relevant Engagement Agreement.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and improve performance.
Types of cookies we may use:
- Essential cookies: Required for the Site to function properly.
- Performance and analytics cookies: Help us understand how visitors interact with the Site.
- Functional cookies: Remember your preferences and settings.
- Marketing cookies: Used to deliver relevant content and measure the effectiveness of campaigns.
You can control cookies through your browser settings and may opt out of certain analytics by visiting the providers’ opt-out pages (for example, Google Analytics Opt-Out). Blocking cookies may affect Site functionality.
7. Marketing Communications
If you opt in to our newsletter or sales insights, we will send you periodic communications about our work, industry trends, and offerings. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at the address below. Even if you opt out of marketing, we may still send you transactional communications related to an active engagement.
8. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the nature of our relationship with you.
When personal information is no longer needed, we securely delete or anonymize it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These include encrypted connections, access controls, and trusted infrastructure providers.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal and contractual exceptions.
- Restriction or Objection: Request that we restrict or object to certain processing activities.
- Portability: Request a copy of your information in a portable format.
- Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before responding. We will respond within the timeframes required by applicable law.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, request deletion, and not be discriminated against for exercising your rights. We do not sell personal information.
11. International Data Transfers
The JL Chapman Group is based in the United States. If you access the Site or engage with us from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your home jurisdiction. By using the Site or Services, you consent to such transfers.
12. Children’s Privacy
The Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:
The JL Chapman Group
Email: john@jlchapmangroup.com
Phone: +1 336.210.7492
Website: https://www.jlchapmangroup.com