Effective Date: May 23, 2026 Last Updated: May 23, 2026
Welcome to The JL Chapman Group (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, located at jlchapmangroup.com (the “Site”), and any related sales consulting, sales strategy, sales development, training, advisory, or consulting services we offer (collectively, the “Services”).
By accessing the Site or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.
1. About Us
The JL Chapman Group is a sales consulting firm that works with sales forces to align organizational functions, implement sales strategies, develop sales talent, and standardize sales processes that deliver measurable, repeatable outcomes. We serve clients ranging from start-ups to established international companies.
2. Eligibility
You must be at least 18 years of age and have the legal authority to enter into a binding agreement to use the Site or engage our Services. By using the Site, you represent and warrant that you meet these requirements.
3. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes:
- Harassing, abusing, or causing distress or inconvenience to any other user.
- Attempting to gain unauthorized access to the Site, our servers, or any related systems or networks.
- Transmitting viruses, malware, or any other malicious code.
- Scraping, harvesting, or otherwise collecting information about Site visitors without their consent.
- Using automated scripts, bots, or crawlers to access the Site, except for legitimate search engine indexing.
- Reproducing, duplicating, copying, selling, or exploiting any portion of the Site or its content without our express written permission.
4. Account Registration
Certain features of the Site or Services may require you to create an account or log in. When you register, you agree to:
- Provide accurate, current, and complete information.
- Maintain the security and confidentiality of your login credentials.
- Promptly notify us of any unauthorized access or use of your account.
- Accept full responsibility for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraudulent or harmful purposes.
5. Consulting and Advisory Services
Our Services are professional sales consulting and advisory engagements. The scope, deliverables, fees, payment terms, and timelines for any engagement will be defined in a separate written agreement, statement of work, or proposal between you and The JL Chapman Group (“Engagement Agreement”). In the event of a conflict between these Terms and your Engagement Agreement, the Engagement Agreement shall control with respect to that engagement.
Our Services are advisory in nature. Results depend on a wide range of factors, including market conditions, the quality of your team’s execution, and operational decisions outside of our control. While we draw on decades of sales leadership experience, we do not guarantee specific revenue, sales, or business outcomes.
6. Fees and Payment
Fees for our Services are set out in the applicable Engagement Agreement. Unless otherwise stated:
- Invoices are payable within thirty (30) days of issue.
- Late payments may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law.
- All fees are exclusive of applicable taxes, which are your responsibility.
- Travel and reasonable out-of-pocket expenses are billed at cost unless otherwise agreed.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, frameworks, methodologies, sales tools, training materials, and software, is the property of The JL Chapman Group or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may view, download, and print Site content for your personal, non-commercial reference only. You may not reproduce, republish, distribute, modify, or create derivative works from any Site content without our prior written permission.
Materials we deliver to you as part of a paid engagement (such as sales playbooks, scorecards, process documents, or training decks) are licensed to you for your internal business use only, unless your Engagement Agreement states otherwise.
8. Third-Party Links and Tools
The Site may contain links to third-party websites, tools, or services that are not owned or controlled by The JL Chapman Group. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your interactions with third parties are solely between you and them.
9. Testimonials and Case Studies
The Site may feature client testimonials, case studies, or examples of past engagements. These reflect the experience of specific clients in specific circumstances and are not a guarantee that you will achieve the same results. Past performance is not a predictor of future results.
10. Disclaimers
The Site and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted access.
We do not warrant that the Site will be error-free, secure, or free of viruses or other harmful components. You use the Site and Services at your own risk.
Nothing on the Site constitutes legal, financial, tax, or investment advice.
11. Limitation of Liability
To the fullest extent permitted by law, The JL Chapman Group, its principals, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, or lost data, arising out of or in connection with your use of the Site or Services, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the fees you paid us for the specific engagement giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless The JL Chapman Group and its principals, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your breach of these Terms or any Engagement Agreement.
- Your misuse of the Site or Services.
- Your violation of any law or the rights of any third party.
13. Confidentiality
In the course of an engagement, both parties may share non-public business information. Each party agrees to treat the other’s confidential information with reasonable care, use it only for purposes of the engagement, and not disclose it to third parties without consent, except as required by law. Specific confidentiality terms will be set out in your Engagement Agreement.
14. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, to us, or to third parties. Termination of any consulting engagement will be governed by the applicable Engagement Agreement.
Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, indemnification, and governing law) shall survive.
15. Modifications to the Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Material changes will be communicated where appropriate. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
16. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina, and you consent to the personal jurisdiction of those courts.
Before initiating any formal legal action, the parties agree to attempt in good faith to resolve any dispute through direct negotiation for at least thirty (30) days after written notice of the dispute.
17. Miscellaneous
Entire Agreement: These Terms, together with any applicable Engagement Agreement and our Privacy Policy, constitute the entire agreement between you and The JL Chapman Group regarding the Site and Services.
Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
No Waiver: Our failure to enforce any provision shall not constitute a waiver of that provision.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
18. Contact Us
If you have questions about these Terms, please contact us:
The JL Chapman Group
Email: john@jlchapmangroup.com
Phone: +1 336.210.7492
Website: https://www.jlchapmangroup.com